Front Line Leadership Training Series

The Front-Line Leader Workshops are geared for managers, supervisors and group leaders.  The sessions are highly interactive, taking participants through foundational leadership skills while introducing them to higher level continuous improvement tools and leadership practices.

The series of workshops build upon each other and address performance management, problem solving, leadership communication, change leadership, conflict management and motivation of employees.  Participants will also complete an Everything DiSC Catalyst Workplace Profile assessment to gain understanding on how their workplace style can best interact and positively impact their team and peers.

The Facilitators, Bil Murray and Merritt Dilts, have deep practical leadership and continuous improvement knowledge and a variety of industry experience.

The first session “What is Front Line Leadership and how to Strive for Excellence” kicks off on January 25.

You can attend the whole series (recommended) or choose those topics most pertinent to your needs.

Workshop Topics
What is Front Line Leadership and how to Strive for Excellence
Understanding Your Leadership Style (Everything DiSC Catalyst) and how to flex your style to improve effectiveness
The Communication of Leaders: The importance of leadership communications, successful styles and best practices for communicating
Performance Management: Setting goals, doing performance appraisals, handling deviations in desired performance
Continuous Improvement: LEAN-Six Sigma concepts, tools and exercises
Problem Solving: Using A3’s (8 Step Problem Solving Processes), Pareto Analysis, 5 Why’s and Ishikawa Fishbone tools
Team Building: How to build and sustain effective teams and team members
High Performance Teams – Definitions, strategies and tools for highly performing teams
Leading Through Change: Understanding change models i.e. Kubler-Ross Change Framework/Curve and how to effectively lead yourself and others     through change
Putting it All Together – Graduation

Cost: The full series of 10 Workshops is $1,400 ($1,350 for Greater Elkhart Chamber Members). Individual Courses are $150 ($140 with the Chamber Member Discount). The workshop price includes the cost for an Everything DiSC Catalyst Workplace Profile Assessment.

There are also potential scholarships opportunities for Non-Profit Organizations. For information on scholarships, please email mdilts@elkhart.org.

Nearly all sessions will be held at the Greater Elkhart Chamber of Commerce, 418 S Main St, Elkhart. Some may be held in other locations near downtown Elkhart. Locations will be confirmed prior to each session.

Cancellations must be received 4 days prior to the first workshop. To reserve tickets, you must either click on the + sign or enter a quantity before clicking “Get Tickets”